Privacy Policy for First Refund LTD

Effective Date: February 9, 2024

Welcome to First Refund LTD, your trusted partner in tax preparation services. Protecting your privacy is paramount to us. This Privacy Policy outlines how we collect, use, protect, and share information about you, obtained through www.FirstRefund.com (“Website”), our mobile application (if applicable), and our tax preparation services, collectively referred to as “Services”.

Information Collection

We collect information from you when you use our Services, including but not limited to:

  • Personal identification information (Name, email address, phone number, etc.)
  • Tax-related financial information (Social Security Number, income details, tax credits, and deductions)
  • Technical data (IP address, browser type, operating system)

Use of Information

The information we collect from you may be used to:

  • Provide personalized tax preparation and advisory services
  • Improve our website and services based on your feedback
  • Communicate with you about your account or services we offer
  • Comply with legal requirements and prevent fraud

Information Protection

We implement a variety of security measures to maintain the safety of your personal information:

  • Encryption technology to protect data transmitted online
  • Secure servers to store your personal information
  • Restricted access to your information, limited to authorized personnel only

Information Sharing

First Refund LTD does not sell, trade, or otherwise transfer to outside parties your personally identifiable information except in the following cases:

  • To comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety
  • To trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of any incorrect personal information
  • Request deletion of your personal information from our records, subject to certain exceptions
  • Withdraw consent for the use of your information

Third-Party Links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites.

Changes to Our Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information below:

By using our Services, you consent to our Privacy Policy.